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Stories

These Stores Have The Best & Worst Return Policies This Year

by Lauren Novak • Published December 23, 2019

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Learn which stores have the best and worst return policies
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With the holidays comes gift giving and after the holidays comes gift returning. Whether you got a gift that was too big, too small, or simply not your taste, you may have to head to the store to make a return or two. Some stores are very generous with their return policy, while others are pretty stingy.

Learn which stores have the best and worst return policies. This can help you decide when you need to return items and how much of a hassle it may be. Let’s start with the best return policies around.

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Stores with no time limits on returns

costco
Costco / Wikimedia Commons

These stores are great because they generally allow returns at any time, even if you lost your receipt. Of course, some exceptions do apply, but in general, it is the easiest to make a return at these retailers:

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  • Bath & Body Works
  • Big 5 Sporting Goods
  • Costco
  • J.C. Penney
  • Joann Fabric and Craft Stores
  • MAC Cosmetics
  • Nordstrom
  • Sam’s Club
  • Staples

Stores with 365-day return policies

rei
REI / Wikimedia Commons

These retailers are still pretty great with their return policies, letting you wait an entire year before returning an item. Ikea and REI do require receipts and Bloomingdale’s will give you store credit if you do not have a receipt.

  • BJs Wholesale Club
  • Bloomingdale’s
  • L.L. Bean
  • Ikea
  • Recreational Equipment Inc. (REI)
  • Zappos

Stores with 180-day, 90 and 60-day policies

kohls
Kohl’s / Flickr

These stores give you about half a year to return any items with no receipt.

  • Bed Bath & Beyond
  • Kohl’s
  • Michaels

The following stores will give you 90 days:

  • Cabela’s Bass Pro
  • Crate & Barrel
  • Hobby Lobby
  • Lowe’s
  • Macy’s
  • Menards
  • Target
  • Home Depot
  • Victoria’s Secret
  • Walmart

The following stores will give you 60 days:

Retailers with 60-day return policies

  • Abercrombie & Fitch
  • Anthropologie
  • Dick’s Sporting Goods
  • DSW
  • Express
  • Petco
  • PetSmart
  • Ulta

Stores with 45 or 30-day return policies and below

homegoods
HomeGoods / Wikimedia Commons

The following retailers offer a 45-day return policy for most items:

  • Banana Republic
  • Foot Locker
  • Gap
  • Kmart
  • Lane Bryant
  • Old Navy
  • Pier 1 Imports

A 30-day return policy is pretty standard, so lots of stores offer it. Here’s the list:

  • Ace Hardware
  • Amazon
  • Big Lots
  • Burlington
  • Dillard’s
  • Dollar General
  • Forever 21
  • GameStop
  • H&M
  • HomeGoods
  • Jet
  • Marshalls
  • Neiman Marcus
  • Newegg
  • Overstock
  • Pottery Barn
  • Ross Stores
  • Saks Fifth Avenue
  • Sears
  • Sephora
  • Sherwin-Williams
  • TJ Maxx
  • Wayfair
  • William-Sonoma
  • Zara

The worst return policies

apple store
Apple / Wikimedia Commons

The following stores only allow about two weeks to return items:

  • Apple
  • Barnes & Noble
  • Lululemon

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About Lauren Novak

Lauren Novak is a journalist who wrote more than 5,000 nostalgia and pop culture stories for DoYouRemember? as a Senior Staff Writer and Editor.

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