![New Video Shows Chili's Pay-At-The-Table Machines Are Actually Inaccurate](https://doyouremember.com/wp-content/uploads/2022/01/New-Video-Shows-Chilis-Pay-At-The-Table-Machines-Are-Actually-Inaccurate-702x367.jpg)
A viral TikTok video showed that Chili’s pay-at-the-table machines are actually inaccurate and incorrect. These machines have become most diners’ favorite part about dining at restaurants like Chili’sโthey make dining in a heck of a lot easier! In the viral video, user Richard Bell explains how the machine ended up being incorrect.
โCheck is $73.22, which means that 10% thatโd be $7.30. So, at 20% thatโd be $14.60,โ he writes. The video then shows the machine automatically calculating a 20% tip as $16.31.
Is Chili’s pay-at-the-table machine accurate or not?
The video went on to spark a debate in the comments over Chiliโs system and the concept of tipping in general. Some users suggested that the precalculated tip included the total before the reduction of free items from rewards or coupons. One fan writes, โIf you used a reward like a free dessert or chips and salsa they are factoring the cost of that in for the tip even though you didnโt pay for the item.โ
RELATED: 5 Things That May Surprise You About Chiliโs Restaurant
Another fan wrote, โDid you have rewards, by chance? or a coupon? if anything was taken off your bill, it still counts towards gratuity.โ
Another user questioned if Chili’s may be taking a cut of the precalculated tip. โAsk the server if they got 18% or 20% on your tab, or anyone elseโs for that matter. Make sure the restaurant isnโt skimming tips.โ That’s when a sever chimed in the comments, saying, โIโm a server and thatโs with tax which we pay taxes on our tips when we cash out at night,โ they said.
When it came to the actual concept of tipping, some people said they only tip after the subtotal, not including the tax in their gratuity. โI tipโฆ. but never on the tax. Why would I tip on the money the government is stealing from me. 20% of the subtotal. Never the total,โ one user says.
And, of course, there are plenty of people who think tipping shouldn’t be a thing, period. โHeyย @Chiliโs Grill & Barโฆ fix your machines and pay your staff a livable wage so that they are depending on customers to live life,โ one person writes.
Now, a spokesperson has responded to The Daily Dot’s article about this, clarifying the system they use. They say, โThe suggested tip is calculated based on the total after taxes and before any adjustments to the check such as comped items, redeemed coupons/rewards, or other discounts. So, the suggested amounts/percentages are inclusive of any comps and discounts our Guests received.โ
@motorich33โฌ original sound – Richard Bell817